- We need to hold personal information about you on our computer system and in paper records to help us to look after your health needs.
- Doctors and staff in the practice have access to your medical records to enable them to do their jobs.
- All information about you is held securely and appropriate safeguards are in place to prevent accidental loss.
- It may sometimes be necessary to share information with others involved in your care. Anyone with access to your records is properly trained in confidentiality issues and is governed in both legal and contractual duty to keep your details private.
- In some circumstances we may be required by law to release your details to statutory or other bodies. In other circumstances you may be required to give written consent before information is released e.g. for medical reports.
- To ensure your privacy we will not disclose information to friends or family, unless we have prior written consent and we will not leave messages with others.
- You have the right to see the medical records we hold. A request should be made in writing to the Practice Manager. Your request should be fulfilled in 21 days.
We are permitted to withhold information where it is judged that it is likely to cause serious harm to you, or any other person, or where it would disclose information relating to or provided by a third who had not consented to the disclosure, this exemption does not apply where that third person is a Clinician involved in your care